Service & Repair: 01249 814528
Sales: 01249 814528

Home Lift Reviews in Wiltshire, Dorset, Hampshire & Bristol

1st Choice Homelifts engineer installing a Stiltz Through-The-Floor home lift

When you’re considering a home lift, reading reviews isn’t just helpful — it’s essential.

You want to know:

  • Are they experienced?

  • Do they give honest advice?

  • Will the engineers respect your home?

  • Will they still be there in five years’ time?

At 1st Choice Homelifts, we understand that choosing a home lift company is about trust as much as the lift itself.

We’ve been trading for over 20 years through our parent company, 1st Choice Stairlifts. Throughout that time, we’ve been installing and supporting customers with home lifts as well as stairlifts across Wiltshire, Swindon, Bath, Bristol, Dorset, Hampshire, Berkshire, Oxfordshire and Gloucestershire.

This isn’t a new sideline for us. Home lifts have been part of what we do for over two decades.

Independent Reviews You Can Check Yourself

We don’t expect you to take our word for it.

We are:

Which? Trusted Trader approved

Members of the British Healthcare Trades Association (BHTA)

A local company with consistent 5-star customer care ratings

Verified reviews can be found on the Which? Trusted Trader platform, along with Google reviews from customers across our coverage area.

While many reviews mention stairlifts, they reflect the same engineers, installation standards and aftercare team who install our Stiltz and Wessex home lifts. The level of care and professionalism from our staff is exactly the same.

Common themes in our reviews include:

  • Clear explanations at survey stage
  • No pressure selling
  • Tidy, respectful installations
  • Friendly, knowledgeable engineers
  • Ongoing support after installation

That consistency is what gives people confidence and trust in us to do a great job and give them a great customer experience.

Which Trusted Trader approved logo for 1st Choice Homelifts, part of 1st Choice Stairlifts1st Choice Stairlifts members of the British Healthcare Trades Association

A Local Home Lift Company — Not a National Call Centre

If you’re searching for:

  • Home lift reviews Wiltshire

  • Home lift reviews Dorset

  • Home lift reviews Hampshire

  • Home lift company Bristol

You’re probably looking for someone nearby.

We’re not a national chain with remote installers. We’re a regional company with showrooms in Calne and Dorset, serving families across the South of England.

We understand local homes, building styles and layouts. And if you ever need support, we’re close enough to respond quickly, for a great aftercare service.

1stchoice stairlifts homelifts team

Why Choose an Independent Home Lift Company Instead of Going Direct to a Manufacturer?

Manufacturers like Stiltz and Wessex produce excellent home lifts. But if you go directly to a manufacturer, you will only ever be offered their product range.

At 1st Choice Homelifts, we’re independent. That means our advice is based on what suits you and your home, not what we are restricted to selling.

Here’s what that means in practice:

More Than One Brand

Because we install both Stiltz and Wessex home lifts, we can recommend the most suitable model for your needs, whether that’s a compact standing lift or a fully enclosed wheelchair-accessible lift.

You’re Not Just a Number

As a family-run company, trading for over 20 years, our reputation matters. You’ll deal with a local, small, experienced team, not a national company.

We Manage Everything

From the home survey to preparation works, installation, and ongoing servicing, everything is handled by our own trained team. You won’t be passed from department to department or get lost in a call centre or large organisation.

Ongoing Local Support

Our engineers cover Wiltshire, Dorset, Hampshire, Bristol, and the surrounding areas. If you need servicing or repairs, you’re dealing with people who already know your lift and your home, and who are local to you, based in your area.

Honest Advice

Sometimes a stairlift is the better solution. Sometimes a home lift is. We’ll tell you honestly, even if it means recommending something less expensive, as long as it will be the right solution for you and your needs to suit your home. Because, unlike the manufacturers, we offer homelifts and stairlifts, we offer a truly independent choice. We also don't employ commission-only salespeople, so you will never be pressured for a sale, and we always recommend what we genuinely believe is the best for our customers to make their home safe again.

What Our Customers Often Say

Across our verified reviews, customers regularly comment on:

  • The clarity of our advice
  • Feeling listened to
  • The professionalism of our engineers
  • Minimal disruption during installation
  • Clean and tidy workmanship
  • Confidence using their lift afterwards

For many people, the real benefit isn’t just the lift, it’s knowing the stairs are no longer the problem in their home, and they have a local company just a phone call away should they ever need us.

Why Experience Matters With Home Lifts

Installing a home lift involves:

  • A detailed home survey
  • Careful building preparation works
  • Structural understanding
  • Electrical compliance
  • Ongoing servicing

With over 20 years in business, we bring experience not just in fitting lifts, but in managing the whole process properly to ensure a smooth installation in your home.

Manufacturer-Trained Engineers

All of our engineers are trained directly by the manufacturers of the lifts we install, including:

  • Stiltz home lifts
  • Wessex through-floor lifts

This ensures correct installation, compliance with safety standards, and reliable ongoing support.

When customers mention professionalism and technical knowledge in their reviews, this is what they’re seeing.

Considering a Home Lift?

We’re always happy to:

  • Talk through your options clearly
  • Explain the differences between models
  • Outline preparation works
  • Provide a clear written quotation

There’s no pressure and no obligation — just straightforward advice from a trusted local company.

Speak to 1st Choice Homelifts

1st Choice Homelifts is part of 1st Choice Stairlifts, established in 2004, serving families across Wiltshire, Dorset, Hampshire, Bristol and surrounding counties.

If you’d like to speak to a friendly, experienced home lift specialist:

Call 01249 477699
Or arrange a free, no-obligation home survey.

We’re here to help you decide what’s right for your home.

 

coral answering phone 1stchoice

FAQ – Homelift Site Preparation Works

Yes. Our reviews are independently verified through Which? Trusted Trader. We don’t filter or edit customer feedback, what you see is what real customers have said about working with us.

1st Choice Homelifts is part of 1st Choice Stairlifts, which has been trading for over 20 years. Many reviews refer to stairlifts, but they reflect the same engineers, installation standards and customer care team who install our Stiltz and Wessex home lifts. The level of service is consistent across everything we do.

We install home lifts across:

  • Wiltshire
  • Dorset
  • Hampshire
  • Bristol
  • Bath
  • Swindon
  • Berkshire
  • Oxfordshire
  • Gloucestershire

If you're searching for home lift reviews near you, there's a good chance we already work in your area.

Showroom

Head Office:

25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT

Tel: 01249 814528

Showroom Open: Mon-Fri 08:30 to 17:00

Emergency Out of Hours Repairs: 365 days a year

 

Dorset Branch:

Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH

Tel: 01202 873730

Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00

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© 2010-2026. 1st Choice Stairlifts. All Rights Reserved. 1st Choice Stairlifts Limited | Registered Office: 25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT | Company Registration Number 05032057, Registered in England and Wales | VAT Registration: 826741124 | [email protected]. 1st Choice Homelifts is a trading name of 1st Choice Stairlifts. We supply, install, service and repair home lifts and other lift solutions across the South and South West of England. Members of the BHTA and endorsed by Which? Trusted Traders, we follow industry best practice and a code of conduct focused on customer care and no-pressure selling, just expert advice on a lift that’s right for you and your home.

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