Keeping your home lift running safely and smoothly is essential — not just for reliability, but for peace of mind. At 1st Choice Homelifts, we provide professional home lift servicing and maintenance on the Stiltz lifts and Wessex lifts range of home lifts, carried out by our own experienced, local, manufacturer-trained lift engineers.
Whether we installed your home lift or not, our team is here to help you look after it properly — with clear advice, reliable servicing, and friendly local support across the South and South West of England. Prices start from £195.
Your home lift plays an important role in everyday independence. Regular home lift maintenance and servicing helps to ensure it continues to work as it should, year after year.
Regular maintenance and servicing can help to:
Preventative maintenance could protect you from unexpected breakdowns
Optimise your lift safety and keep your lift operating safely and smoothly
Extend the lifespan of key mechanical components
Identify minor issues before they become costly repairs
As a general guide, depending on the type of lift, they should be serviced at least once a year. For hydraulic models such as Wessex lifts, we usually recommend twice-yearly servicing to allow for additional checks, including hydraulic oil inspection.
Whilst there is no legal requirement to have a lift serviced in a domestic home, the importance of lift servicing cannot be stressed enough. Your lift should be safety checked regularly and maintained for safety and it could prevent future lift breakdowns when you least expect them at the most inconvenient time.
We know Stiltz and Wessex lifts inside and out – because we’ve worked with them for years. Our engineers are manufacturer-trained and follow detailed servicing checklists for your specific model.
You’ll get a professional, thorough service using genuine parts, with everything documented clearly for your records.
Whether you’ve had your home lift installed by us or someone else, we’re happy to help keep it running like new.
Our engineers are trained directly by Stiltz and Wessex, and we are an authorised dealer for their products, so when it comes to lift repairs or servicing we know how to keep it in top condition and in good working order. Being an authorised dealer means you can be confident your lift is being serviced by experts, in line with manufacturer guidance.
We provide:
Stiltz home lift servicing - the Stiltz Duo and Stiltz Trio models
Wessex home lift servicing - the Wessex WM through floor lift and VE home lift
home lift repairs including emergency repairs
spare parts availability to repair your domestic lift should you need them
We use genuine parts, and provide a clear service report after every visit via email, so you know exactly what’s been checked and why.
During a standard service visit, our engineer will carry out detailed inspections, including:
Full safety and operational checks
Testing of lift controls and safety systems
Inspection and adjustment of drive components
Lubrication of moving parts where required
Cleaning and inspection of internal mechanisms
Identification of early signs of wear or damage
A clear written service report for your records
We’re a local, independent company, with engineers based across our service area to provide prompt, reliable support when it comes to home lift maintenance.
We currently provide home lift servicing and maintenance across:
Wiltshire & Swindon
Bath & Bristol
Dorset
Parts of Gloucestershire, Oxfordshire, Somerset, Berkshire and Hampshire
Customers choose us because we combine local service with manufacturer-level standards, without the feeling of being “just a number”.
Don’t wait for a problem to arise. Regular servicing is the best way to keep your lift safe, reliable, and ready when you need it.
Call our Aftercare team on 01249 814528
Or use our online contact form to request a service visit or maintenance quote
We recommend servicing at least once a year for Stiltz home lifts, as they run on an electric motor. For hydraulic lifts such as Wessex, we usually advise servicing every six months to check on the hydraulic oil that powers the motor.
No. Generally, we find that residential lifts like the Stiltz and Wessex are reliable, so we offer a pay-as-you-go service and don't do a warranty as such. Apart from when your lift is installed, we will offer a 1 year warranty. Whenever you need us, just give us a call for any lift maintenance. If you are an existing customer (or are about to become a customer), we will automatically tell you when your domestic lift is due for a service, so you won't need to worry.
Yes. We regularly service Stiltz and Wessex lifts that were installed by other companies, as well as those we installed.
Yes. All of our engineers are trained directly by Stiltz and Wessex and follow manufacturer-approved servicing procedures.
We cover the South and South West, including Wiltshire, Swindon, Bath, Bristol, Dorset, and parts of Gloucestershire, Oxfordshire, Somerset, Hampshire, Berkshire, and Somerset . Check if we cover your area.
1st Choice Homelifts is a sub-brand of 1st Choice Stairlifts. We have been trading for over 20 years, helping people to remain independent and safely move between floors in their own homes. Homeowners increasingly want to stay in their own homes, but when it comes to safety on the stairs, it can be a problem. This can easily be solved with the installation of one of our products.
As an independent dealer for the top names in stairlifts, through-the-floor home lifts, and wheelchair platform lift products, we can make sure your safety at home is covered. We offer maintenance and servicing on all the lifts we provide, and as our engineers are fully trained on all lifts, including most manufacturers, we can help to maintain your lift too with our expertise and 5* rated customer support.
Simply get in touch with us to organise a brochure, friendly advice, or to book a home visit. We have showrooms at our head office in Calne, Wiltshire and Ferndown in Dorset if you or anyone you know would like to try demonstration.
Call us on 01249 814528.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
