When choosing a home lift company, trust matters just as much as the lift itself. That's why you are looking for a Which? Trusted Trader home lift company!
You’re inviting a specialist into your home to carry out structural work, electrical preparation, and install equipment that affects your daily life. It’s not a small decision.
That’s why 1st Choice Homelifts is proud to be part of 1st Choice Stairlifts — a Which? Trusted Trader approved company trading for over 20 years.
Our Which endorsement applies to the entire business, including our home lift installations, servicing, and aftercare.
Which? Trusted Trader is an independent endorsement scheme run by the consumer organisation Which?, renowned for championing a great customer experience with products and excellent service.
Approval is not automatic. We needed to pass a rigorous assessment process before being accepted to get the approved trader status.
This includes:
Business and trading history checks
Credit and financial checks
Customer reference checks
Insurance verification
An on-site assessment visit
Ongoing monitoring and annual insurance reviews
Which? carefully select who they endorse. Not every company qualifies.
Being approved means we have been independently vetted and continue to be an excellent company to do business with. Customers can expect outstanding customer service from us.
As an endorsed trusted trader, it also means that customers are protected by an independent arbitration service in the unlikely event that a complaint is not resolved.
In addition to approval, we have received:
Awarded for consistently high levels of outstanding service to customers.
Recognising exceptional service and customer satisfaction, along with our commitment to serving our community.
These recognitions reflect the standards we maintain across both stairlifts and home lifts.
Additionally, we are a member of the British Healthcare Trades Association and adhere to their Code of Practice, which protects consumers when purchasing mobility and access equipment. The Code of Practice is approved by the Trading Standards Institute.
A home lift installation involves:
A detailed home survey
Structural preparation works
Electrical compliance
Manufacturer-trained installation engineers
Ongoing expert advice and servicing
When searching for:
Which Trusted Trader home lift company
Which approved stairlift company Wiltshire
Trusted home lift installers Dorset
Which Trusted Trader Hampshire mobility company
You’re looking for reassurance that the business behind the lift is reliable.
Which? Trusted Trader approval confirms:
We are properly insured
We operate ethically
We have verified customer feedback
We are monitored, not self-certified
It adds a layer of protection for you, so you can be confident that we will take great care with your installation and provide the best local products and services from our range.
1st Choice Homelifts operates as a specialist division of 1st Choice Stairlifts.
While the legal trading entity is 1st Choice Stairlifts, our home lift installations are carried out by the same experienced team, under the same standards, with the same Which? Trusted Trader approval.
That means:
Over 20 years of trading history
Independent choice from a range of products for both homelifts, wheelchair platform lifts, and stairlifts
Manufacturer-trained engineers
Local showrooms in Calne and Ferndown
Established aftercare support
Long-term regional presence
We are a trusted local company, renowned for our excellent service for our customer homelift, steplifts and stairlift installations. We are consistently recommended for our great customer service through word-of-mouth recommendations, and our trusted Which? Trusted Trader reviews and also through our work with Local Authority healthcare professionals, such as Occupational Therapists.
We install both:
As an independent Which Trusted Trader approved company, we are assessed on our business procedures and the good service we give to our customers. We only choose products that provide a quality installation for our customers.
That means our:
are independently scrutinised.
You receive advice based on what suits your home, whether that be a stairlift or a homelift. Because we're independent and not a manufacturer, we are truly unbiased when it comes to recommending the right product to fit our customer needs and their home.
We regularly install and service home lifts across:
If you are searching for a Which Trusted Trader home lift company near you, we are a regional specialist with over two decades of established trading history.
If you would like advice from a vetted, independently endorsed home lift company with over 20 years of trading history, we’re here to help.
Call 01249 477699
Or arrange a free, no-obligation home survey.
Clear advice. Professional installation. Long-term local support that you can trust.
Yes. 1st Choice Homelifts operates under 1st Choice Stairlifts, which is the Which? Trusted Trader approved legal entity. The approval covers our home lift installations and services with the same team of staff you'll deal with.
1st Choice Stairlifts has been trading for over 20 years. Home lifts have been part of our service offering throughout that time.
Yes. Which? Trusted Trader requires ongoing compliance, including insurance checks and review monitoring.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
